1. Introduction
Welcome to Trustcore OEM Parts. These Terms & Conditions govern your access to and use of our website, including browsing our products, placing orders, and using the services available through our online store.
Trustcore OEM Parts is a Virginia, United States–based automotive spare parts business specializing in used and salvaged automotive components.
By accessing our website or purchasing products from us, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website.
In these terms, “we,” “us,” and “our” refer to Trustcore OEM Parts, while “you” and “your” refer to the website visitor, customer, or purchaser.
2. Eligibility and Website Use
By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.
You agree to use our website for lawful purposes only. You must not misuse our website, interfere with its operation, attempt unauthorized access, or engage in activities that could harm our business, customers, or systems.
We reserve the right to restrict or terminate access where reasonably necessary to protect our website, customers, or legitimate business interests, subject to applicable law.
3. Product Information and Condition
Trustcore OEM Parts offers used and salvaged automotive components. Unless a product listing expressly states otherwise, customers should not assume that a part is brand-new.
Because used automotive parts may vary in condition, age, appearance, and prior usage, customers should carefully review the relevant product listing before purchasing.
We aim to provide accurate product descriptions, photographs, specifications, part numbers, and condition information. However, minor variations in appearance may occur, and product photographs should be considered alongside the written listing.
If you require clarification about a product's condition or specifications, please contact us before placing your order.
4. Vehicle Compatibility and Fitment
Customers are responsible for confirming that a product is suitable for their intended vehicle before purchase.
Vehicle compatibility may depend on the manufacturer, model, model year, engine, trim level, production specifications, OEM part number, and other technical requirements.
Where available, we encourage customers to verify part numbers and compatibility details with a qualified automotive professional before ordering.
Any compatibility information provided on our website is intended to assist customers in identifying potentially suitable parts. It should not replace appropriate technical verification where required.
Please contact us if you need clarification regarding a product's listed specifications or compatibility information.
5. Pricing and Product Availability
All prices and product availability displayed on our website are subject to change without prior notice, to the extent permitted by applicable law.
We make reasonable efforts to maintain accurate pricing and inventory information. However, errors, technical issues, or inventory discrepancies may occasionally occur.
If a product is unavailable or a material pricing error affects an order, we reserve the right to contact the customer to discuss the available options, including cancellation and a refund where appropriate and required by law.
Applicable taxes, shipping charges, and other disclosed fees may be added during checkout.
6. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products under the terms applicable to that transaction.
An order confirmation email acknowledges receipt of your order and does not necessarily constitute final acceptance.
We reserve the right to decline, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, inventory discrepancies, payment authorization issues, or suspected unauthorized resale activity, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange any required refund in accordance with applicable law and our refund policy.
Customers are responsible for providing accurate contact, billing, shipping, and order information.
7. Payment Terms
Payment must be completed using the payment methods made available during checkout, unless alternative arrangements are expressly agreed upon by us.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Orders may be subject to payment authorization and fraud-prevention checks. Processing and order fulfillment may be delayed while necessary verification is completed.
We do not intentionally retain complete payment card details where payment processing is handled by an authorized third-party payment provider.
8. Shipping and Delivery
Shipping methods, estimated delivery times, charges, and applicable restrictions will be presented during checkout or communicated through the relevant order information.
Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.
Shipping times may be affected by carrier delays, weather, incorrect addresses, operational issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional charges or delays resulting from incorrect address information may apply where permitted by law.
Customers should inspect delivered products promptly and contact us if an order arrives damaged, incomplete, or incorrect.
Our shipping and delivery practices are also subject to our Shipping Policy, where available.
9. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our applicable Refund and Return Policy.
Customers should review that policy before purchasing, particularly because used automotive parts may have item-specific conditions or return requirements.
Where a return is authorized, customers must follow the instructions provided by our customer service team. Products should be returned in accordance with the applicable return requirements.
Nothing in these Terms & Conditions excludes or limits any mandatory rights or remedies available to consumers under applicable law.
Please consult our Refund and Return Policy for eligibility requirements, applicable time limits, return shipping arrangements, and refund processing details.
10. Installation and Vehicle Safety
Automotive components must be selected, inspected, and installed appropriately for their intended application.
We recommend that customers consult a qualified automotive technician when selecting or installing parts, particularly components that may affect vehicle safety or operation.
Customers should not install a component if its suitability, condition, or compatibility is uncertain.
Trustcore OEM Parts does not represent that every used component is suitable for every vehicle or application. Product-specific limitations and applicable legal requirements must be considered before use.
11. Intellectual Property
Unless otherwise indicated, the content displayed on our website, including text, branding, graphics, website design, and original photographs, is owned by or used with permission by the relevant rights holder.
You may view and use website content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, republish, or commercially exploit protected website content without the appropriate authorization, except where permitted by applicable law.
Third-party trademarks, vehicle manufacturer names, and product identifiers remain the property of their respective owners. Their appearance on our website is intended to identify relevant products or compatibility information and does not, by itself, imply manufacturer sponsorship or affiliation.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and other external websites.
These third parties may operate under their own terms, conditions, and privacy policies.
We are not responsible for the content, availability, or independent practices of third-party websites or services, except to the extent responsibility cannot lawfully be excluded.
Customers should review the applicable third-party terms before using external services.
13. Limitation of Liability
To the extent permitted by applicable law, Trustcore OEM Parts will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of a product.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights and any liability that cannot lawfully be restricted.
Nothing in this section removes any rights or remedies that customers may have under applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable costs arising directly from your unlawful use of our website, your violation of these Terms & Conditions, or your infringement of another party's rights.
This section does not require you to indemnify us for our own conduct where such a requirement would be prohibited by law.
15. Privacy and Personal Information
Your use of our website is also subject to our Privacy Policy.
We may process personal information necessary to operate the online store, process orders, arrange delivery, respond to customer inquiries, prevent fraud, and meet applicable legal obligations.
Please review our Privacy Policy for details about the information we collect, how it is used, and the choices available to you.
16. Errors, Corrections, and Website Changes
We may update product listings, website content, pricing, availability, and store functionality as our business develops.
We reserve the right to correct typographical errors, inaccuracies, and omissions and to make changes to website content, subject to applicable law and any obligations arising from accepted orders.
Changes to these Terms & Conditions will be reflected by updating the “Last Updated” date on this page.
17. Governing Law
These Terms & Conditions are intended to be interpreted in accordance with applicable laws of the Commonwealth of Virginia and applicable federal laws of the United States, where relevant.
Any dispute will be handled by a court or other forum with appropriate jurisdiction, subject to applicable consumer protection laws and any mandatory rights regarding where a claim may be brought.
This section does not deprive consumers of protections that cannot legally be waived under applicable law.
18. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business, website operations, or legal requirements.
Updated terms will be posted on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.
We encourage customers to review this page periodically.
19. Contact Information
If you have questions about these Terms & Conditions, product information, or an order, please contact Trustcore OEM Parts through the contact details provided on our website.
Business Name: Trustcore OEM Parts
Location: Virginia, United States
Website: https://trustcoreoemparts.com
Please use our website's Contact Us page for current customer service contact details.
By continuing to use our website, you acknowledge that you have read these Terms & Conditions, subject to any rights and requirements under applicable law.
Trustcore OEM Parts Quality Used Parts. Competitive Prices. Service You Can Trust.